{"id":5319,"date":"2025-03-07T15:57:06","date_gmt":"2025-03-07T14:57:06","guid":{"rendered":"https:\/\/isonia-conseil.fr\/?page_id=5319"},"modified":"2025-04-29T11:28:19","modified_gmt":"2025-04-29T09:28:19","slug":"lexcellence-en-spa","status":"publish","type":"page","link":"https:\/\/isonia-conseil.fr\/index.php\/lexcellence-en-spa\/","title":{"rendered":"L\u2019Excellence en Spa"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5319\" class=\"elementor elementor-5319\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b47dfc e-flex e-con-boxed e-con e-parent\" data-id=\"7b47dfc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac3073b elementor-widget elementor-widget-spacer\" data-id=\"ac3073b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae3fe61 elementor-widget elementor-widget-heading\" data-id=\"ae3fe61\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">L\u2019EXCELLENCE EN SPA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-070ea1f elementor-widget elementor-widget-spacer\" data-id=\"070ea1f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e29e3e e-flex e-con-boxed e-con e-parent\" data-id=\"2e29e3e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4c08138 e-con-full e-flex e-con e-child\" data-id=\"4c08138\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-dc938f8 e-con-full e-flex e-con e-child\" data-id=\"dc938f8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8c912c elementor-widget elementor-widget-heading\" data-id=\"c8c912c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">OBJECTIFS P\u00c9DAGOGIQUES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-346630e elementor-widget elementor-widget-text-editor\" data-id=\"346630e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Professionnaliser l\u2019accueil et la gestion des prestations en spa pour maximiser la satisfaction client et le chiffre<br \/>d\u2019affaires. L\u2019exp\u00e9rience en spa doit \u00eatre fluide, reposante et parfaitement coordonn\u00e9e avec les autres services de<br \/>l\u2019h\u00f4tel. Cette formation aide les \u00e9quipes \u00e0 structurer un parcours client optimal et \u00e0 ma\u00eetriser les techniques de vente<br \/>adapt\u00e9es au bien-\u00eatre.<\/p><p style=\"text-align: center;\"><strong>Contenu de la formation : \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/strong><\/p><p>\u232a<strong>Les Codes du Luxe en Spa :<\/strong> Adopter une approche haut de gamme.<br \/>\u232a<strong>Accueil et Prise en Charge des Clients :<\/strong> Offrir une exp\u00e9rience immersive et relaxante.<br \/>\u232a<strong>Personnalisation des Soins et Anticipation des Besoins :<\/strong> Adapter chaque prestation \u00e0 la client\u00e8le.<br \/>\u232a<strong>Gestion des Attentes et Relation Client :<\/strong> Transformer une visite en une exp\u00e9rience inoubliable.<br \/>\u232a<strong>Optimisation des Ventes et Fid\u00e9lisation :<\/strong> Booster le chiffre d\u2019affaires par des conseils avis\u00e9s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cccdcba e-con-full e-flex e-con e-child\" data-id=\"cccdcba\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-255622d elementor-widget elementor-widget-heading\" data-id=\"255622d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PUBLIC CIBL\u00c9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d584c16 e-con-full e-flex e-con e-child\" data-id=\"d584c16\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1df6caa elementor-widget elementor-widget-text-editor\" data-id=\"1df6caa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">\u00c9quipes op\u00e9rationnelles en contact direct avec la clientele<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-950c4e6 e-con-full e-flex e-con e-child\" data-id=\"950c4e6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66fc247 elementor-widget elementor-widget-heading\" data-id=\"66fc247\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PR\u00c9REQUIS <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0233ffb e-con-full e-flex e-con e-child\" data-id=\"0233ffb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6379082 elementor-widget elementor-widget-text-editor\" data-id=\"6379082\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Aucun pr\u00e9requis n\u00e9cessaire<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-68d0d83 e-con-full e-flex e-con e-child\" data-id=\"68d0d83\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ecd538e elementor-widget elementor-widget-heading\" data-id=\"ecd538e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">INFORMATIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d4013e9 e-con-full e-flex e-con e-child\" data-id=\"d4013e9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62e4af5 elementor-widget elementor-widget-text-editor\" data-id=\"62e4af5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ec8220d elementor-widget elementor-widget-text-editor\" data-id=\"ec8220d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><b>Dur\u00e9e<\/b> :<\/p><\/div><\/div><div class=\"elementor-element elementor-element-7c69376 elementor-widget elementor-widget-heading\" data-id=\"7c69376\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><p><span style=\"text-decoration: underline;\">Recueil des besoins :<\/span><\/p><p style=\"font-weight: 400;\">Questionnaire pr\u00e9alable, entretien.<\/p><p><span style=\"text-decoration: underline;\">Dur\u00e9e de la formation\u00a0:<\/span><\/p><div><p>1 journ\u00e9e compl\u00e8te de 7 heures <em>(Groupe de 3 \u00e0 6 personnes maximum)<\/em><\/p><\/div><p class=\"p1\"><b>Modalit\u00e9s d\u2019organisation<\/b> :<\/p><p><span style=\"text-decoration: underline;\">Pr\u00e9sentiel:<\/span> Formation dispens\u00e9e dans vos locaux ou en centre de formation.<\/p><p><span style=\"text-decoration: underline;\">Dates: <\/span>\u00c0 d\u00e9terminer avec les entreprises clientes.<\/p><p><span style=\"text-decoration: underline;\">D\u00e9lais d\u2019acc\u00e8s\u00a0:<\/span><\/p><p>D\u00e9lais moyen : 2 semaines (entre le recueil des besoins et la date de la formation)<\/p><div>\u00a0<\/div><\/div><\/div><div class=\"elementor-element elementor-element-e1466bb elementor-widget elementor-widget-heading\" data-id=\"e1466bb\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><p class=\"p1\"><b>Tarifs<\/b><\/p><\/div><\/div><div class=\"elementor-element elementor-element-f59852c elementor-widget elementor-widget-text-editor\" data-id=\"f59852c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><ul><li><p><strong>Formation inter-entreprises<\/strong>:<strong><br \/><\/strong><strong>500 \u20ac TTC \/ jour \/ participant<\/strong><strong><br \/><\/strong><em>(Sessions regroupant des participants issus de plusieurs entreprises, organis\u00e9es dans nos locaux ou en salle externe)<\/em><\/p><\/li><\/ul><p style=\"font-weight: 400;\"><strong>\u00a0<\/strong><\/p><ul><li><p><strong>Formation intra-entreprise<\/strong>:<strong><br \/><\/strong><strong>Tarif sur mesure<\/strong><strong>, <\/strong>d\u00e9termin\u00e9 en fonction du<strong>\u00a0<\/strong><strong>nombre de participants<\/strong><strong>.<br \/><\/strong><em>(La formation peut se d\u00e9rouler dans les locaux de l\u2019entreprise ou dans une salle externe d\u00e9di\u00e9e, selon les besoins)<\/em><\/p><\/li><\/ul><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-546d226 e-flex e-con-boxed e-con e-parent\" data-id=\"546d226\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f82a1c9 e-con-full e-flex e-con e-child\" data-id=\"f82a1c9\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a2c7247 e-con-full e-flex e-con e-child\" data-id=\"a2c7247\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c675c69 elementor-widget elementor-widget-text-editor\" data-id=\"c675c69\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<blockquote><h3>\u00a0<\/h3><h3 class=\"p1\"><strong><span style=\"color: #000000;\">ACCESSIBILIT\u00c9 PSH<\/span><\/strong><\/h3><p>\u00a0<\/p><\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5528fae e-con-full e-flex e-con e-child\" data-id=\"5528fae\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd27939 elementor-widget elementor-widget-text-editor\" data-id=\"fd27939\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\"><strong>Nous nous engageons \u00e0 rendre nos formations accessibles \u00e0 tous :<\/strong><\/span><\/p><ul style=\"font-weight: 400;\"><li>Possibilit\u00e9 d\u2019adapter le rythme et le format d\u2019apprentissage<\/li><li>Documents en version adapt\u00e9e (police agrandie, support audio)<\/li><li>Lieux de formation accessibles aux personnes \u00e0 mobilit\u00e9 r\u00e9duite<\/li><\/ul><p><span style=\"font-weight: 400;\"><strong>Pour toute question ou besoin sp\u00e9cifique, contactez-nous.<\/strong><\/span><\/p><p>R\u00e9f\u00e9rent PSH : M\u00e9lanie Hauterat <a href=\"mailto:contact@isonia-conseil.fr\">contact@isonia-conseil.fr<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ff3b9f e-con-full e-flex e-con e-child\" data-id=\"3ff3b9f\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-038b50f e-con-full e-flex e-con e-child\" data-id=\"038b50f\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2056be8 e-con-full e-flex e-con e-child\" data-id=\"2056be8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a60d64e elementor-widget elementor-widget-text-editor\" data-id=\"a60d64e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<blockquote><p>\u00a0<\/p><p>\u00a0<\/p><h3><span style=\"color: #000000;\">MODALIT\u00c9 \u00c9VALUATION<\/span><\/h3><p>\u00a0<\/p><p>\u00a0<\/p><\/blockquote><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26e2b69 e-con-full e-flex e-con e-child\" data-id=\"26e2b69\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f602215 elementor-widget elementor-widget-text-editor\" data-id=\"f602215\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><p><strong>\u00c9valuation initiale<\/strong>: Diagnostic des comp\u00e9tences.<\/p><\/li><li><p><strong>\u00c9valuations interm\u00e9diaires<\/strong>: Exercices pratiques, mises en situation, \u00e9tudes de cas.<\/p><\/li><li><p><strong>\u00c9valuation \u00e0 chaud <\/strong>: Validation des acquis via des tests (QCM, jeux de r\u00f4les, questionnaires\u2026).<\/p><\/li><li><p><strong>\u00c9valuation \u00e0 froid <\/strong><em>(\u00e0 3 mois) <\/em>: V\u00e9rification de la mise en \u0153uvre des acquis en situation professionnelle via un questionnaire de suivi envoy\u00e9 au participant et\/ou \u00e0 l\u2019employeur, permettant d\u2019\u00e9valuer l\u2019impact r\u00e9el de la formation sur le poste de travail.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22eda90 e-con-full e-flex e-con e-child\" data-id=\"22eda90\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-af026e0 e-con-full e-flex e-con e-child\" data-id=\"af026e0\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f17d14b e-con-full e-flex e-con e-child\" data-id=\"f17d14b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-008aab8 elementor-widget elementor-widget-heading\" data-id=\"008aab8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">MOYENS TECHNIQUES &amp; P\u00c9DAGOGIQUES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0f30fa3 e-con-full e-flex e-con e-child\" data-id=\"0f30fa3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9140a70 elementor-widget elementor-widget-text-editor\" data-id=\"9140a70\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul style=\"font-weight: 400;\"><li><p><strong>Supports p\u00e9dagogiques :<\/strong> fiches pratiques, guides visuels, vid\u00e9os explicatives.<\/p><\/li><li><p><strong>Simulations interactives et mises en situation r\u00e9elles.<\/strong> <em>(M\u00e9thode interrogative, Multiples \u00e9changes avec et entre les stagiaires, Formation interactive avec \u00e9changes d\u2019exp\u00e9riences, mises en situation, d\u00e9briefing, analyses des situations\u2026)<\/em><\/p><\/li><li><p><strong>Espaces d\u00e9di\u00e9s :<\/strong> salle \u00e9quip\u00e9e (vid\u00e9oprojecteur, tableau blanc, connexion internet) et am\u00e9nagements adapt\u00e9s aux jeux de r\u00f4le.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d4b376 e-con-full e-flex e-con e-child\" data-id=\"9d4b376\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd85aba elementor-widget elementor-widget-heading\" data-id=\"dd85aba\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SUIVI DE FORMATION<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8138429 e-con-full e-flex e-con e-child\" data-id=\"8138429\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-767efff elementor-widget elementor-widget-text-editor\" data-id=\"767efff\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><ul><li>Questionnaire de satisfaction en fin de formation.<\/li><\/ul><ul><li>\u00c9valuation du transfert des acquis sur le terrain.<\/li><\/ul><ul><li>Apr\u00e8s chaque formation, une fiche r\u00e9capitulative des points cl\u00e9s est envoy\u00e9e aux apprenants, leur permettant de conserver une trace et de nous contacter si besoin.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e9b161 e-con-full e-flex e-con e-child\" data-id=\"5e9b161\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-341f2e5 e-con-full e-flex e-con e-child\" data-id=\"341f2e5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e709290 elementor-widget elementor-widget-text-editor\" data-id=\"e709290\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u00c0 l&#8217;issue de cette formation, les participants seront capables de :<\/strong><\/p><p style=\"text-align: left;\">Adopter les codes du luxe en spa, en offrant une approche haut de gamme et personnalis\u00e9e pour chaque client.<\/p><p style=\"text-align: left;\">Offrir un accueil chaleureux et une prise en charge irr\u00e9prochable, en garantissant une exp\u00e9rience immersive et<br \/>relaxante.<br \/>\u2022 Personnaliser les soins et anticiper les besoins des clients, pour leur offrir des prestations sur-mesure.<\/p><p style=\"text-align: left;\">G\u00e9rer efficacement les attentes des clients et \u00e9tablir une relation de confiance, transformant chaque visite en une<br \/>exp\u00e9rience m\u00e9morable.<\/p><p style=\"text-align: left;\">Optimiser les ventes de services et produits bien-\u00eatre tout en fid\u00e9lisant la client\u00e8le gr\u00e2ce \u00e0 des conseils adapt\u00e9s et<br \/>une approche commerciale discr\u00e8te.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6672a09 elementor-widget elementor-widget-spacer\" data-id=\"6672a09\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-544512b elementor-widget elementor-widget-button\" data-id=\"544512b\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/drive.google.com\/file\/d\/1JeILjVXT8nU3Zqy63T9fNFQD_E4Rsc3j\/view?usp=sharing\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">T\u00e9l\u00e9charger le programme<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b3c49b elementor-widget elementor-widget-spacer\" data-id=\"8b3c49b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6f62b60 e-flex e-con-boxed e-con e-parent\" data-id=\"6f62b60\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e9ede2e e-con-full e-flex e-con e-child\" data-id=\"e9ede2e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26a2646 elementor-widget elementor-widget-text-editor\" data-id=\"26a2646\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>Date de mise \u00e0 jour : F\u00e9vrier 2025<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>L\u2019EXCELLENCE EN SPA OBJECTIFS P\u00c9DAGOGIQUES Professionnaliser l\u2019accueil et la gestion des prestations en spa pour maximiser la satisfaction client et le chiffred\u2019affaires. L\u2019exp\u00e9rience en spa doit \u00eatre fluide, reposante et parfaitement coordonn\u00e9e avec les autres services del\u2019h\u00f4tel. Cette formation aide les \u00e9quipes \u00e0 structurer un parcours client optimal et \u00e0 ma\u00eetriser les techniques de venteadapt\u00e9es [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-5319","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/isonia-conseil.fr\/index.php\/wp-json\/wp\/v2\/pages\/5319","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/isonia-conseil.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/isonia-conseil.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/isonia-conseil.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/isonia-conseil.fr\/index.php\/wp-json\/wp\/v2\/comments?post=5319"}],"version-history":[{"count":28,"href":"https:\/\/isonia-conseil.fr\/index.php\/wp-json\/wp\/v2\/pages\/5319\/revisions"}],"predecessor-version":[{"id":6102,"href":"https:\/\/isonia-conseil.fr\/index.php\/wp-json\/wp\/v2\/pages\/5319\/revisions\/6102"}],"wp:attachment":[{"href":"https:\/\/isonia-conseil.fr\/index.php\/wp-json\/wp\/v2\/media?parent=5319"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}